LTL Shipment Preparation Guide

Stack your freight on standard 48" x 40" pallets whenever possible. Keep the load within the pallet footprint so it doesn't overhang the edges.

Stack boxes in a brick-lay pattern for stability. Heavier items go on the bottom, lighter items on top. Do not exceed the pallet's weight capacity.

Make sure the pallet is in good condition with no broken or missing boards. Damaged pallets can cause handling issues and freight damage during transit.

Stretch-wrap the entire pallet load from top to bottom, including the pallet base. Use at least three to five layers of wrap for a tight, secure hold.

For irregularly shaped items, use corner boards or edge protectors before wrapping to prevent shifting and punctures. Banding can add extra security for heavy loads.

If shipping multiple pallets, wrap each one individually. Do not band or wrap multiple pallets together unless specifically discussed with your carrier.

Place shipping labels on at least two visible sides of each pallet. Labels should include the consignee name, address, and any reference or PO numbers.

Remove or cover any old shipping labels to avoid confusion at carrier terminals. Mislabeled freight can result in delays or misdelivery.

If your shipment includes hazardous materials, ensure all required hazmat labels, placards, and documentation are properly displayed and accessible.

Weigh each pallet accurately using a calibrated scale. Carrier re-weighs that reveal discrepancies can result in billing adjustments and delays.

Measure the length, width, and height of each pallet including any overhang or irregular shapes. Dimensions should be reported in inches.

For density-based freight classes, accurate weight and dimensions are essential to getting the correct rate. When in doubt, round up rather than down.

Freight class (50 through 500) is determined by the commodity type, density, stowability, handling, and liability. The NMFC code for your product will indicate the appropriate class.

Incorrect freight class is one of the most common causes of billing adjustments. If you are unsure of your freight class, ask your broker or consult the NMFC database.

Higher density freight generally falls into lower (less expensive) classes. Calculating your density is straightforward: divide the weight in pounds by the cubic feet of the shipment.

Determine in advance whether you'll need any special services such as liftgate pickup, inside delivery, residential delivery, or appointment scheduling.

Failing to declare accessorial needs upfront can result in additional charges, delivery failures, or delays. Be transparent about pickup and delivery conditions.

If the pickup or delivery location has loading dock restrictions, limited access, or specific time windows, communicate these details when booking your shipment.